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Give the gift of dedicated time and space for creativity

Treat someone to an inspiring experience at Cranmer Studio.

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Our gift vouchers are valid for 24 months and can be redeemed against any of our courses, allowing the recipient to choose the experience that suits them. 

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Please request your gift voucher here and we will send you an invoice.

We will send you the voucher once we have received payment.

Gift Voucher Terms & Conditions
 
1. Purchase and Validity

  • Gift vouchers are issued in pounds sterling (£), are transferable, and are delivered by email following payment.

  • Each voucher has a unique reference number and is valid for 24 months from the date of purchase.

  • Vouchers must be redeemed before their expiry date, although the course may take place later.

  • Expired vouchers cannot normally be redeemed or refunded, but Cranmer Studio may agree to an extension.
     

2. Redemption

  • Vouchers can be used towards any course organised by Cranmer Studio, including residential and non-residential bookings, subject to availability.

  • To redeem a voucher, provide its reference number when booking.

  • Vouchers may be used for full or partial payment, including deposits. Any outstanding balance is payable by bank transfer.

  • Unused voucher credit may be used towards future bookings until the original expiry date. Multiple vouchers may be combined.

  • Gift vouchers cannot be exchanged for cash or used for independently organised third-party events.
     

3. Discounts and Special Offers

  • Gift vouchers are a method of payment, not a promotional discount, and may be used alongside eligible offers, including Bring a Friend.

  • Only one promotional discount may be applied per person per booking.

  • Any discount is deducted from the course fee before the voucher is applied. Individual promotional terms also apply.
     

4. Cancellations and Refunds

  • Voucher purchases: Purchasers may cancel within 14 days of purchase, provided the voucher has not been redeemed, by contacting info@cranmer.studio. This does not limit any statutory cancellation rights.

  • Course cancellations by guests: Our standard Course Booking Terms & Conditions apply. Where a refund is due, the voucher-funded portion will normally be returned as voucher credit, retaining its original expiry date. Any refundable bank transfer payment will be returned by bank transfer.

  • Course cancellations by Cranmer Studio: A full refund will be provided, including the voucher-funded portion. Replacement voucher credit may be offered as an alternative, subject to the customer's agreement and statutory rights.

  • Refunds following the cancellation of a voucher purchase will be made to the original purchaser using the original payment method, unless otherwise agreed.
     

5. General Conditions

  • Lost vouchers may be reissued upon verification of purchase, retaining their remaining balance and expiry date. Please keep voucher reference numbers secure.

  • Cranmer Studio may update these terms for future purchases without affecting existing vouchers, except where required by law.

  • These terms should be read alongside our Cranmer Studio Terms & Conditions and Course Booking Terms & Conditions.

  • Nothing in these terms affects your statutory consumer rights.
     

For enquiries, please contact info@cranmer.studio.
Cranmer Studio
Cranmer Hall, Creake Road
Fakenham, Norfolk NR21 9HX

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