Cranmer Studio Privacy Policy

 

This privacy policy explains how the website (https://www.cranmer.studio), operated by de Bono Rights Management Ltd ("we", "our", or "us"), collects, uses, and protects your personal data in accordance with UK data protection laws including the UK GDPR and Data Protection Act 2018.

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Cranmer Studio is the trading name of The Cranmer Partnership, which owns the physical premises used for workshops.

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de Bono Rights Management Ltd manages this website and booking process and acts as the data controller for your personal information.

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Contact Details: de Bono Rights Management Ltd Cranmer Hall, Creake Road, Fakenham, Norfolk NR21 9HX

Company registration number 07005228

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Email: info@cranmer.studio

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1. What Personal Data We Collect

We may collect the following information when you use our website or book a workshop:

• Name

• Email address

• Postal address (if required for billing)

• Telephone number

• Workshop booking preferences

• Dietary, medical or access requirements (optional)

• IP address and browser information (via cookies and analytics)

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2. How We Use Your Data

We use your data to:

• Process workshop bookings

• Respond to enquiries

• Send important information relating to your booking

• Improve our website and services

• Send marketing communications (only with your consent)

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3. Legal Bases for Processing

We rely on the following legal bases:

• Contract: to manage your bookings and provide services

• Consent: for marketing and non-essential cookies

• Legitimate interest: to improve our services and site security

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4. Third-Party Services

We use the following third-party services to host, communicate, or analyse usage of our site. These providers may have access to your personal data but only to provide services to us:

• Wix: Website hosting

• Mailchimp: Email communications and newsletters

• Google Analytics: Website usage statistics

• Gmail: Email communications

These third parties process data in accordance with their own privacy policies and UK data protection standards.

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5. Third-Party Workshop Organisers

• In some cases, third-party organisers may run their own courses at Cranmer Studio. If you book a course directly with a third party, they will be the data controller for your personal data and their privacy policy will apply. We do not control how these third parties process your data.

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6. International Data Transfers

• Some third-party services may process data outside the UK. We ensure that appropriate safeguards (such as Standard Contractual Clauses or adequacy decisions) are in place to protect your data.

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7. Cookies and Tracking Technologies

• We use cookies and similar technologies to understand how visitors use our website and to improve your experience.

 

Types of Cookies We Use

• Essential Cookies: These cookies enable core functionality such as security, verification of identity and network management. These cookies can’t be disabled.

• Performance Cookies: These cookies help us to understand how visitors interact with our website and discover errors.

• Functionality Cookies: These cookies collect data to remember choices users make to improve and give a more personalised experience.

• Marketing Cookies: May be used (with consent) to support personalised email campaigns and track marketing engagement.

 

We use third-party cookies from:

• Google Analytics (analytics)

• Mailchimp (email campaigns)

• Wix (site functionality)

You can manage or disable cookies via your browser settings or through the cookie banner. on our site. To opt out of Google Analytics tracking: https://tools.google.com/dlpage/gaoptout

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Consent and Control

We use a cookie consent banner to request your permission before setting non-essential cookies. You may withdraw your consent at any time.

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8. How Long We Keep Your Data

• We retain personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements. You may request deletion at any time.

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9. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Object to or restrict processing

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at info@cranmer.studio.

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10. Security

• We take appropriate technical and organisational measures to safeguard your data against unauthorised access, disclosure, or loss.

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11. Changes to This Policy

• We may update this policy from time to time. Updates will appear on this page with a new effective date. Continued use of our website indicates your agreement to the updated terms.

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For our Terms and Conditions, please visit https://www.cranmer.studio/legal

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Effective date:  8th December 2024

Updated 6th June 2025

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